HCRALabs, LLC
Terms of Service
1. Agreement and scope
These Terms of Service (the “Terms”) govern use of the HCRALabs website, free member accounts, racing research, commentary, protected downloadable reports, and associated community features (collectively, the “Service”). The Service is provided under the HCRALabs name. In these Terms, “HCRALabs,” “we,” “us,” and “our” refer to the operator responsible for providing the Service.
By creating or using a member account after being presented with these Terms, you agree to them and acknowledge the accompanying Privacy Policy. If you do not agree, do not create or use a member account. Additional terms will be presented before you purchase or use any future paid service.
2. Eligibility and account responsibility
Membership is limited to individuals who are at least 21 years old. By registering, you affirm that you meet this minimum age requirement. This is a self-attestation, not independent age verification. We may request reasonable additional verification or restrict access when required by law or when we have a credible reason to question eligibility. New registrations may be restricted to approved addresses or opened to eligible applicants, and addresses may be blocked for security or other lawful reasons. Registration is not guaranteed.
You must provide accurate registration information, use an email account you control, protect access to that email account, and promptly notify us of suspected unauthorized access. Sign-in currently uses verification codes sent by email. You may not transfer, sell, or share your membership or impersonate another person.
You must not use the Service if doing so would violate the laws applicable to you. The minimum membership age does not establish that wagering is legal for you or in your location.
3. Nature of HCRALabs information
HCRALabs publishes independent quantitative thoroughbred race intelligence, research, commentary, selections, and related informational materials. Content may include predictions, estimates, rankings, and opinions based on imperfect information and changing race conditions. Content may be revised, corrected, delayed, or become outdated.
HCRALabs does not accept, hold, place, execute, or settle wagers; does not operate a sportsbook or betting account; and does not act as a wagering agent. Any wagering activity takes place outside the Service and is solely the responsibility of the person choosing to wager.
4. No guarantees; lawful and responsible conduct
No selection, ranking, report, or other content guarantees a winner, payout, return, profit, or any other outcome. Past results, illustrations, backtests, and research findings do not ensure future performance. HCRALabs does not provide individualized financial, investment, or legal advice.
You are responsible for evaluating the information, making your own decisions, and complying with all applicable age, geographic, licensing, and wagering laws. Never wager more than you can afford to lose, and do not chase losses. The Service is not intended to encourage unlawful or underage gambling.
5. Community participation and acceptable use
HCRALabs provides blog comments, replies, and discussion features through which members may submit contributions (“Member Content”). Your submissions may be visible to other members or the public. Do not post personal information, financial account information, confidential material, unlawful content, threats, harassment, advertising spam, or material that infringes another person’s rights.
You are responsible for the content you submit and represent that you have the rights needed to submit it. We may moderate, restrict, hide, or remove Member Content or accounts to protect users, maintain the Service, enforce these Terms, or comply with law. We have no obligation to publish every submission or continuously monitor all submissions.
6. Withdrawal of membership and retained comments
Ordinary signed-in members may permanently close their accounts through the Member page using its account-closure confirmations, or request assistance at support@hcralabs.com. The self-service option does not apply to privileged OWNER or ADMIN accounts. Account closure is separate from a written request concerning retained personally identifiable information, which is handled as described in the Privacy Policy.
When you close your account, the authentication identity, associated member profile, report claims, and account-specific marketing preference history are deleted, and member access ends. Previously published comments and discussion contributions ordinarily remain visible as part of the ongoing conversation, but your public Display Name on retained contributions is replaced with the exact label “Non-Member Comment.” Separately authorized historical PDF-download, security, and account-removal audit records may remain as described in the Privacy Policy.
Replacing a Display Name does not necessarily remove identifying information within the text of a comment, quoted replies, or independently retained copies. If you want HCRALabs to review personally identifiable information in retained content or records, submit a separate written request to support@hcralabs.com. Such requests are evaluated under the Privacy Policy and applicable law; no unconditional erasure of every record is promised.
Closing an account does not prohibit future registration. If registration is available and your email address remains eligible and unblocked, you may join again using the same email address. That registration creates a new identity, profile, policy acceptances, and report claims; no previous membership information or claims are restored or linked to it, and earlier comments remain attributed to “Non-Member Comment.”
Membership withdrawal and cancellation of optional marketing emails are separate choices. You may stop promotional messages without closing your membership.
7. Rights in Member Content
You retain any rights you own in Member Content. By posting it, you grant HCRALabs a nonexclusive, worldwide, royalty-free license to store, reproduce, display, format, and otherwise use that content only as reasonably necessary to operate, moderate, protect, and maintain the Service and its discussions. This license continues for Member Content retained after account closure, unless and to the extent the content is removed or applicable law requires otherwise.
You should not submit material that you do not want publicly associated with the discussion or retained under Section 6. This license does not give HCRALabs ownership of your contributions and does not override nonwaivable privacy rights.
8. HCRALabs intellectual property and permitted use
Unless expressly stated otherwise, HCRALabs owns or licenses the research, reports, compilations, graphics, design, trademarks, and other content it publishes. Subject to these Terms, we grant each eligible member a limited, revocable, nonexclusive, nontransferable license to access and use available content for personal, noncommercial purposes.
Without prior written permission, you may not resell, republish, broadly redistribute, systematically download, scrape, automate extraction from, reverse engineer, or commercially exploit protected materials or bypass access controls. Ordinary short quotations with appropriate attribution remain subject to applicable law.
Published Race Sheets and certain reports require an individual member claim before downloading. Personalized PDFs currently include the member’s Display Name, internal unique member identifier (UUID), and a unique download reference. HCRALabs records processing audits linked to the member and report, including a Display Name snapshot and processing state, to administer downloads, maintain traceability, protect intellectual property, investigate unauthorized redistribution, and support security. A processing status does not necessarily confirm that a member received or opened a PDF. These records may be retained after account closure as explained in Sections 2 and 9 of the Privacy Policy; previously downloaded copies are not modified by account closure.
9. Access, availability, and future services
Features, coverage, publication schedules, archives, and free access may change or be discontinued. We may take reasonable steps to maintain security, correct errors, prevent misuse, or comply with legal requirements. We do not promise that the Service will be uninterrupted or error-free.
If we later offer paid products, the applicable prices, purchase conditions, renewal terms, cancellation rights, and any refund rules will be disclosed before a transaction. These Terms do not create a present paid subscription or automatic charge.
10. Privacy and communications
Our Privacy Policy describes how we process account, discussion, personalized-download, and technical information. You may receive necessary messages about sign-in, account access, security, service operations, or changes to these Terms. Marketing email is separate and optional. Members can change their marketing preference at any time in the Member Profile screen without closing their account, or contact support for assistance. Future notification or subscription features are not promised by these Terms.
11. External links and third parties
The Service may link to websites or services operated by others, including racing data sources and responsible-gambling resources. We do not control their availability, terms, data practices, or accuracy. A link does not itself mean HCRALabs endorses a provider or facilitates wagering.
12. Disclaimers of warranties
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT. Some jurisdictions do not permit particular warranty exclusions, so some exclusions may not apply to you.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HCRALABS AND ITS OWNERS, PERSONNEL, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR WAGERING LOSSES, ARISING FROM USE OF OR RELIANCE ON THE SERVICE, EVEN IF ADVISED SUCH LOSSES WERE POSSIBLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF HCRALABS FOR CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF US $100 OR THE AMOUNT YOU PAID HCRALABS FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limitations do not exclude liability that cannot lawfully be excluded or limited, including any applicable rights concerning fraud, intentional misconduct, or other nonwaivable legal protections.
14. Suspension, termination, and enforcement
We may suspend or terminate access where we reasonably believe an account is ineligible, compromised, used unlawfully, or in material violation of these Terms, or where necessary to protect the Service or others. Where appropriate, we may provide notice and an opportunity to address a problem. Account closure does not automatically delete public Member Content; Section 6 and the Privacy Policy continue to apply.
15. Applicable law and disputes
These Terms are intended to be governed by the laws of The State of New Jersey, without regard to conflict-of-law rules, except where mandatory consumer-protection or other applicable laws require a different result. Before starting a formal dispute, please contact support@hcralabs.com with a description of the issue so that we may attempt to resolve it informally.
16. Updates to these Terms
We may revise these Terms as the Service and legal requirements change. We will post the revised version and effective date, and provide additional notice or request renewed acceptance where required by law or where a material change makes that appropriate. A revision does not eliminate rights that applicable law preserves.
17. Contact
Questions about these Terms, account closure, or concerns about content may be sent to HCRALabs at support@hcralabs.com.